I am a senior Bachelor’s student currently enrolled in the Software Development program at Green River College with a passion for technology. I have worked on some great teams, utilizing my leadership and project management skills. In last summer's internship, I received three 5-Star Service awards for superior customer service and was approached to intern on a Java project. This year I built a website for the Green River College Writing Center. This website was designed with customer-specific needs: an application forms page was requested which would not require a database to store the information. I problem-solved this by using PHP on the site to gather the information into an email and submit it. I also worked part time at the aforementioned Writing Center where I used my writing skills to tutor others. Recently, I received my certification as a Scrum Master. I would welcome the opportunity to grow as a Software Developer, and am excited to utilize my talents to benefit your company and your clients.

Green River College

Projected Graduation Date: Jun/2018

BAS - Software Development

Green River College

2015 - 2016

Associates Degree

Software Developer/Scrum Master/Project Manager Intern / The Fittest Warrior

Jan 2018 - Present

• Instrumental in spinning up project, drafting team and coordinating with Product Owners
• Work with team to create modern, up-to-date UX/UI with corresponding database and integrate client's proprietary API
• Successfully lead team using Agile concepts, project management software (Trello), and team communication software (Slack and Discord)
• Present technical materials to stakeholders ensuring that message is adapted to technical level of the audience
• Facilitate Scrum ceremonies: Standups, Backlog Refinement, Retrospectives, Sprint Planning & Reviews
• Participate in feedback sessions with stakeholders and team to ensure positive value and overall satisfaction
• Facilitate key ceremonies including daily standups, Scrum of Scrums, Communities of Practice and retrospectives at the program level
• Work alongside teams to manage development backlogs, write effective user stories, lead estimation and facilitate backlog refinement to ensure on-time completion

Mobility Test Engineer Intern / Vimro

July 2017 - October 2017

• Under the direction of team leads, performed end to end testing of production updates and/or errors for mobile devices accessing platform applications
• Full immersion of mobile testing environment
• Tested for bugs and reported defects
• Created and conducted battery consumption usability tests which the company used for selecting the enterprise application

Full Stack Web Developer / ConciEARS

May 2017 - October 2017

• Scrum Master and Product Owner for the first Sprint of the project
• Used HTML, CSS, PHP, SQL, Bootstrap and JavaScript to create Fullstack responsive website
• Performed coding for accessibility, performance optimization and incident response
• Used Pair Programming and Mob Programming
• Delivered Minimum Viable Product for each Sprint

IT Help Desk / Green River College

Mar 2012 - Jun 2016

• Provided first and second tier support and provided problem identification, resolution and troubleshooting of hardware and software.
• Properly escalated unresolved queries to the next level of support.
• Tracked, routed and redirected problems to correct resources.
• Walked customers through problem solving process.
• Followed up with customers, provide feedback and see problems through to resolution.
• Utilized excellent customer service skill and exceed customers' expectations.
• Ensured proper recording, documentation and closure. Recommend procedure modifications or improvements.
• Preserved and grew knowledge of help desk procedures, products and services.

Safety Coordinator / Iron Mountain

Mar 2015 - Jul 2015

• Ensured that all actions performed in my department were done in a safe manner.
• Direced safety programs to protect employees against harm, and maintained safe working conditions.
• Formulated and suggested work safety standards, and enforced procedures.
• Risk prevention areas included hazardous material exposures, accidents, fires or other unsafe conditions.
• Met compliance and reporting requirements of state and federal regulations.
• Directed activities of safety committee and supervised safety support staff.
• Formulated and provided safety training and advised management on safety corrections.

Green River Natural Resources Department

Branching Out

• ScrumMaster for a portion of the project.
• Used HTML5, CSS, PHP, SQL and JavaScript to create FullStack website.
• Performed coding for accessibility, performance optimization and incident response
• Delivered working product on schedule

Green River College Writing Center

Writing Center

• Used HTML5, CSS, PHP and JavaScript to create FullStack website.
• Performed coding for accessibility, performance optimization and process improvement.
• This project is currently being updated.

Certified Scrum Master

Hackster Microsoft Road Show 2017 IoT Workshop Certificate

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98-375: MTA: HTML5 Application Development Fundamentals

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98-366: MTA: Networking Fundamentals

98-367: MTA: Security Fundamentals

98-365: MTA: Windows Server Administration Fundamentals